Careers

A career with InnClusive is being a part of a driven team. We want to change the corporate accommodation booking landscape one customer at a time. And we can’t do it without new talent.

InnClusive’s values

Our core beliefs are really important to us. They mean we’re giving each booker a thoughtful, positive experience. Here’s how we do it.

Transparency

You’ll have all the information to make an informed decision, and know you’re getting the best price.

Enthusiastic

Positive or negative, we take responsibility and are committed to making it right.

Accountable

 Our goal is to make your life that bit easier. We love what we do and want to share it.

Philanthropic

 We want to give back. For each booking, you’re supporting the Aquaid Lifeline Fund to help house orphans in Malawi.

Quality conscious

Safety is our top priority. The properties we offer have to meet our Partner Criteria.

Sales Executive

Salary: £24,000 + up to £6,000 bonus paid monthly = £30,000 OTE.
Annual Leave: 28 Days
Job Types: Full-time, Permanent
So you’re in tune with the rest of the departments, this is a 100% office-based role.

Are you a go-getting, hunter-gatherer salesperson? Are you looking to join a company who are action-centred, has ambitious growth, and development plans, and believes in working collaboratively to achieve our vision?

The Citystay Group is on the lookout for two people who can:

  • Contribute to revenue growth
  • Conduct outbound research and lead generation
  • Source new business by identifying key markets
  • Attend networking events and exhibitions to promote The Citystay Group
  • Be responsible for managing their personal sales pipeline
  • Recommend new opportunities and improvements for maximizing profits

Desired Skills

  • Negotiation skills
  • Prospecting skills
  • Creativity
  • Sales planning
  • Passion for sales

Experience
Previous sales experience, in the hospitality industry is desired
Confident telephone manner for business calls
Strong communication skills
Driven not only by sales figures but by delivering a high level of customer service

We’re serviced accommodation specialists based on Cambridge. We’re a team of nearly 50 employees now, with expertise in reservations, marketing, and operations, to name a few. Under the Group umbrella sit five brands: ·

  • Citystay – This was the first business of the Group, founded in 2008. Citystay operates serviced apartments in Cambridge, with the guest experience being at the heart of what we do. We have 121 apartments across the city, and are growing that portfolio as you read this.
  • Checked Inn – Changing the rental market as you know it. Checked Inn is the perfect solution for those not wanting to commit to a restrictive tenancy agreement in Cambridge. The minimum length of stay is 12 weeks, and we offer fully furnished and equipped apartments.
  • InnClusive – Simpler business accommodation, wherever our customer needs it. InnClusive is a booking agent with property partners across the world. We specialise in corporate and relocation accommodation booking. This is one of our newer businesses, and our aim to make booking accommodation as simple as possible.
  • The Regent – We recently acquired The Regent Hotel in 2021. We’re turning it into an aparthotel – the first one in Cambridge to be in the centre of town. Launching Summer 2022, guests will have the flexibility of apartment living, with the convenience of a hotel. ·
  • Cambridge Clean Sheets – This is our in-house laundry business. Predominately servicing Citystay, we also have clients dotted around Cambridge. Everything is hand ironed and spotless, something we take great pride in.

Interview process

This is a two-phase interview process. Initially, we’d like to meet you for an in-person interview, followed by a less formal, meet the team stage.

To apply

Email Declan Fitzhenry, our Managing Director, with your CV to apply. We look forward to hearing from you!

InnClusive's Coldhams Lane apartments in Cambridge - living area
InnClusive’s apartment at Cabot Circus, Bristol - Living Area
InnClusive’s apartment at Dublin's Castle, Dublin - Bathroom